When making a financial investment the crucial components would be security, backup, infrastructure, market share and most importantly “Customer Support”, then why should choosing a hosting company be any different, is your online presence not a precious valuable investment?
What does HostGator Offer?
- 24/7/365 Support
- Telephonic Contact
- E-mail Ticket System
- Online Chat
- Large Forum Database
- Online Video Tutorials
- Massive Help Articles
Why is Superior Support Important?
HostGator are market leader in their field, with over 9 million domains being hosted their support system has to be super strong, fast, and efficient and provide working solutions. This is the all in one package benefit from this host company, support is a perk, it’s free, and it delivers. The support staff is friendly and respectful and will always address your problem as fast and accurately as possible. Great support means better website visibility and uptime.
Support Verification System
Every ticket or query created is assigned an ID (ticket number). All ticket IDs make reference to the date, time , user and fault details. All queries will follow the initial parent query and hereby be traced and synchronized. HostGator is committed to protecting your account and your personal information. Therefore, they if your details are not verified they can only offer basic help and general information For making changes to your account or discussing private and confidential information Hostgator requires an authorized account holder to deal with. Submitting a query from your admin area is automatically verified. Any other query source will require your identity verification. Support has been Brent Oxley’s foundation.
Super Efficient hosting company
HostGator support systems are efficient and professional. Your online investment is important and its availability 24/7 is vital for your exposure and income generation. Top class high quality web hosts are hard to find, reliable ones even harder. When making a decision on a host provider I rate the technical support department as the most important. If you serious about getting great hosting services then make your online business a success with a solid foundation found in Hostgator
Get a Hosting Company with a huge Support Umbrella
With Hostgator you are protected from the elements of the Web. You get solid Hosting, simple administration, great uptime, super low prices and a massive support structure. What more do you need?